Reference

Terms Conditions That Cover Your Account

These terms set out how your ct44 account works — what you agree to when you register, how deposits and withdrawals through bKash, Nagad, and Rocket are handled, and what applies to your use of the platform.

Account eligibility rulesbKash, Nagad, Rocket payment termsWithdrawal conditionsAccount suspension policyJurisdiction notice
ct44 Terms Conditions That Cover Your Account
HOW WE OPERATE

How ct44 Handles Your Account Data

We hold account data only for as long as it is needed to operate your account and meet our obligations. You can request a copy of the data we hold, ask us to correct inaccurate records, or request account closure through support at any time.

Data Retention

Account and transaction records are kept for the period required by our operating obligations. We do not retain data beyond that window without a legal basis.

Account Security

Your account is protected by password and OTP verification. We never ask for your bKash, Nagad, or Rocket PIN — report any request for it immediately.

Cookie Use

We use session cookies to keep you logged in and functional cookies to remember your wallet preference. No third-party advertising cookies are set without your consent.

Your Rights

You can request access to your data, ask for corrections, or close your account by contacting support. We respond to data requests within a reasonable timeframe.

TERMS QUERIES

Questions About These Terms

If something in these terms is unclear — whether it's about your account status, a payment hold, or eligibility in your area — reach out directly. Our support team handles terms-related queries through the channels below and can escalate to the compliance team when needed.

Team online

Live Chat

Open the chat icon from any page on ct44. Terms and account queries are handled directly, with escalation available for complex cases.

Email Support

Send your query to our support address for a written record. Useful for disputes, account reviews, or formal terms clarifications.

Help Centre

The ct44 help centre covers common terms questions — account holds, wallet verification steps, and eligibility checks — without needing to contact support.

Common Questions on These Terms

These are the questions we get most often about how the terms apply to real account situations — payments, eligibility, data, and what happens if something goes wrong.

Account eligibility depends on your local law and the regions ct44 currently serves. It is your responsibility to confirm that accessing the platform is permitted where you are located.

If a deposit via bKash, Nagad, or Rocket does not credit within the expected window, contact support with your transaction reference. We trace the payment on the network and resolve confirmed transfers promptly.

Withdrawals are returned to the same wallet used for the deposit. This is a verification requirement. If your wallet has changed, contact support before requesting a withdrawal.

Accounts may be suspended for breaching these terms — including accessing from a restricted region, providing false registration details, or attempting to manipulate payment processes. We notify you where possible.

Send a data request through email support or live chat. We will confirm what data we hold and provide it within a reasonable timeframe, in line with our data retention policy.

If we update these terms and you do not accept the changes, close your account before the new effective date and contact support to settle any outstanding wallet balance.
Reference

Terms & Conditions

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.